Welsh Language Standards
This page details how we will provide our services to the public in both Welsh and English
About our Standards
The Welsh Language (Wales) Measure 2011 established a legal framework to impose duties on public organisations to comply with one or more standards of conduct on the Welsh Language. From 25 January 2017 Natural Resources Wales are subject to Welsh Language Standards under Section 47 of the Measure and replaces our Welsh Language Scheme.
This Welsh Language Standards Policy describes how Natural Resources Wales will:
- Treat the Welsh language no less favourably than the English language
- Provide greater clarity to Welsh speakers about the services they can expect to receive from us in Welsh
- State how we intend to comply with each required Standard imposed in the Compliance Notice
The Standards we are required to comply with are divided into 4 categories:
- Service Delivery
- Policy Making
- Record Keeping
In this policy, reference to language preference relates to either Welsh or English.
Any complaints relating to compliance with the Welsh Language Standards or the failure of our organisation to provide a Welsh language service will follow our normal complaints procedure. All complaints relating to the Welsh language will be noted in our Annual Report.
Any complaint relating to the Welsh language can be directed to the Welsh Language Commissioner.
Our vision for the Welsh language for the next five years includes the following key principles:
- To work towards establishing Natural Resources Wales as a naturally bilingual organisation in all our workplaces when we provide services to the public, when we work with partners and in our internal administration
- To encourage our workforce to take pride in the Welsh language. Natural Resources Wales is committed to establishing itself as a bilingual organisation
- To steadily increase the proportion of staff at all levels who have the ability and confidence to speak and write Welsh, in order to fulfil the principles of this Scheme
- To foster more Welsh-speaking specialists in the environmental and scientific areas of our work and, thus, to increase the use of Welsh in specialist areas
- To proactively seek out opportunities to promote and develop the use of Welsh by working with partners and individuals throughout the environment sector and beyond, and to encourage good bilingual practice