Website privacy statement

What information do we collect about you?

We use cookies to track how you use / This includes:

  • what pages you visit
  • how long you use the site
  • how you got to the site and what links you clicked on

We don’t collect or store your personal information (eg your name or address) while you’re browsing. This means that you can’t be personally identified.

  • Using our customer accounts
  • Waste carriers and brokers
  • Public register

More about cookies and how to manage them.

How will your information be used?

We use Google Analytics software to measure how you use the website so it can be updated and improved based on your needs

We don’t allow Google to share this data with anyone else.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This includes exchanging information with other government departments for legal reasons.

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Keeping your information secure

You’ll normally see a message on the site before we store a cookie on your computer.

Who views this information?

This data can be viewed by authorised people in Natural Resources Wales and  suppliers to:

  • improve the site by monitoring how you use it
  • gather feedback to improve our services
  • respond to any feedback you send us, if you’ve asked us to

Your rights

You can find out what information we hold about you, and ask us not to use any of the information we collect.

Links to other websites contains links to other websites.

This privacy policy only applies to, and doesn’t cover other services and transactions that we link to. 

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Following a link to from another website

If you come to from another website, we may receive information from the other website. We don’t use this data. You should read the privacy policy of the website you came from to find out more about this.

Identity and contact details of the Data Controller

Natural Resources Wales (NRW) is the Data Controller and is committed to protecting the rights of individuals in line with General Data Protection Regulation (GDPR).

Contact details of the Data Protection Officer

Natural Resources Wales has a Data Protection Officer who can be contacted through 0300 065 3000

Last updated